From all of us at Northwest Pediatrics, congratulations on your new baby!
Becoming a parent for the first time can feel overwhelming, so let us help make this transition as smooth as possible.
Click Here to sign up for one of our free prenatal information sessions.
Choosing a Pediatrician:
Northwest Pediatrics is a warm, welcoming practice that considers the whole family when treating the child. We encourage expecting parents to come in and meet us or sign up for prenatal visits to learn about our holistic approach to children’s health.
Northwest Pediatrics offers free prenatal information sessions at 4:45 pm every Wednesday.
At these sessions, expecting parents can
- Meet one of our providers.
- Learn about our team approach to children’s health and how we treat the whole child, not just specific symptoms.
- Tour our comfortable facilities.
- Get information about the newborn process at Cone Health Women’s and Children's center at Moses Cone Hospital.
- Examine our vaccine policy and schedule.
- Learn about well child visit schedules and sick visit procedures.
- Ask any questions.
Are you an expecting parent interested in signing up for our classes? We'd love to have you! Please fill out the class sign up form here.
Women’s Hospital Newborn Procedure:
We have partnered with exceptional physicians and advanced practice providers at the Women's and Children's Hospital. During your stay at the Women's and Children's Hospital, your baby's newborn care will be provided by the Women's and Children's on-site care team.
Upon discharge, please let the hospital personnel know that you have chosen Northwest Pediatrics for your baby's medical home. We will see your baby a few days after discharge.
Home Care of Your Newborn:
During your first weeks at home, you and your new baby may be inundated with visitors. To protect your baby’s delicate immune system, ask friends and family to wash their hands before holding or touching the baby, and discourage people from touching your newborn’s face. If anyone is sick with a fever, gastrointestinal illness, or even just a cold, ask them to please come back another time. Similarly, limit your time in public places, especially ones that are indoor or have poor air circulation (like airplanes or public transportation). Time outside, however, properly dressed, is good for both the baby and the parents!
First Office Appointment:
Following the guidelines of the American Academy of Pediatrics, Northwest Pediatrics will schedule your baby’s first office visit in the first two to five days after discharge from the hospital. At this appointment, our provider will do a head to toe evaluation of the baby. We will check the baby’s weight and feeding status, evaluate the baby for jaundice, and answer any questions that you may have.
Contacting Northwest Pediatrics:
New parents have lots of questions, and Northwest Pediatrics will be there to answer them. For questions during business hours, call our office at 336-605-0190, and you will be connected to a nurse. For after-hours questions, our nurse line is staffed 24/7, and a provider is always on call if a nurse needs a consultation. In the case of a medical emergency, please call 911.
Northwest Pediatrics’ Vaccine policy:
Northwest Pediatrics follows the American Academy of Pediatrics guidelines for well care and immunizations. We believe strongly in immunizations and protecting infants and children. We do not support alternate vaccine schedules or not vaccinating children. If your philosophy differs from ours, we request that you find another pediatrician. Click here for more information on our vaccine schedule.
Northwest Pediatrics accepts all major forms of insurance, including Blue Cross Blue Shield of NC, United Healthcare, Medcost, UMR, Aetna, and Cigna. Once your baby is born, you have 30 days to add him or her to your plan. When you call your insurance company, you may want to ask these questions:
- Are well visits covered 100 percent?
- What is the copay for well visits or sick visits?
- Are immunizations (vaccines) covered?
If you have any questions about communicating with your insurance company, call our billing department at 336-217-0874, and we will help you make sure you’re getting the necessary coverage.